University of Cambridge Computer Laboratory - GN09 rack 7: serial consoles unavailable – Incident details

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GN09 rack 7: serial consoles unavailable

ResolvedPartial outage50 hours 19 minutes

Affected

Internal Services

Partial outage from 4:33 PM to 6:52 PM

Caelum Console (server management)

Partial outage from 4:33 PM to 6:52 PM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Due to a hardware failure, access to the serial consoles of servers in GN09 rack 7 is currently unavailable. Contact sys-admin if you have problems with the research servers in this rack. This affects:

    • chervil
    • serrano1 and 2
    • piquin1 and 2
    • jar
    • medellin
    • nikola05 to nikola08 inclusive