University of Cambridge Computer Laboratory - RT upgrade – Maintenance details

RT upgrade

Completed
Scheduled for April 19, 2024 at 4:00 PM – 11:08 PM

Affects

Internal Services

Under maintenance from 4:00 PM to 11:08 PM

Request Tracker

Under maintenance from 4:00 PM to 11:08 PM

Updates
  • Completed
    April 19, 2024 at 11:08 PM
    Completed
    April 19, 2024 at 11:08 PM
    Maintenance has completed successfully.
  • In progress
    April 19, 2024 at 4:00 PM
    In progress
    April 19, 2024 at 4:00 PM
    Maintenance is now in progress
  • Planned
    April 19, 2024 at 4:00 PM
    Planned
    April 19, 2024 at 4:00 PM

    We will be upgrading RT during this time. Email to sys-admin, building-services and other email addresses that use ticket numbers will be delayed and not acted upon until the upgrade is complete.

    The upgrade may take all weekend as it involves a time-consuming database conversion.