University of Cambridge Computer Laboratory - RT upgrade – Maintenance details

All systems operational

RT upgrade

Completed
Scheduled for 19 April, 2024 at 16:00 – 23:08

Affects

Internal Services

Under maintenance from 4:00 PM to 11:08 PM

Request Tracker

Under maintenance from 4:00 PM to 11:08 PM

Updates
  • Completed
    19 April, 2024 at 23:08
    Completed
    19 April, 2024 at 23:08
    Maintenance has completed successfully.
  • In progress
    19 April, 2024 at 16:00
    In progress
    19 April, 2024 at 16:00
    Maintenance is now in progress
  • Planned
    19 April, 2024 at 16:00
    Planned
    19 April, 2024 at 16:00

    We will be upgrading RT during this time. Email to sys-admin, building-services and other email addresses that use ticket numbers will be delayed and not acted upon until the upgrade is complete.

    The upgrade may take all weekend as it involves a time-consuming database conversion.