University of Cambridge Computer Laboratory - Migration to Forward Email, and new outbound email servers – Maintenance details

Migration to Forward Email, and new outbound email servers

Completed
Scheduled for December 31, 2024 at 3:30 PM – 3:30 PM

Affects

External Services

Under maintenance from 3:30 PM to 3:30 PM

Updates
  • Completed
    December 31, 2024 at 3:30 PM
    Completed
    December 31, 2024 at 3:30 PM

    Following a period of testing, email to the departmental domains cl.cam.ac.uk and cst.cam.ac.uk is now being routed by Forward Email. As previously announced, most people should not notice any change, but there will be subtle differences - particularly if you have custom mail filtering rules which rely on details of the legacy UIS or department email systems. Please contact service-desk@cst.cam.ac.uk if you notice any problems or need help to adapt your filtering rules. If you are not receiving email, contact us from an address hosted outside the department, such as your @cam.ac.uk address.

    We have also replaced the mail servers used for routing outbound email from the department:

    Again, you should not need to make any changes; your existing credentials and settings for sending email should continue to work.

    These were previously tightly integrated with our legacy inbound email processing, and are now simple standalone mail servers that only handle outbound email. They in turn send mail to the internet via UIS's new outbound email service smtp.cam.ac.uk.