University of Cambridge Computer Laboratory - GN09 UPS fault under investigation – Incident details
All systems operational
GN09 UPS fault under investigation
Resolved
Operational
Started 12 months agoLasted about 5 hours
Affected
Datacentres
Operational from 9:06 AM to 1:44 PM
GN09
Operational from 9:06 AM to 1:44 PM
Updates
Resolved
Resolved
Our UPS contractor's engineer has attended and cleared the fault.
Investigating
Update
In consultation with the UPS maintenance engineer we believe the alarm is bogus due to a previous engineer's mistake and there is no risk to service; however an engineer will be attending as a precaution.
Investigating
Investigating
cr1-ups, our main UPS, is indicating an internal fault. We believe there is no impact to service at this time, but many systems in GN09 are currently at risk. We will be engaging the manufacturer to investigate.
